City Of Philadelphia Office Of The Controller

About City Of Philadelphia Office Of The Controller

The City Controller is a popularly-elected City official and serves four-year terms, staggered from Mayor and Council elections, and is not subject to term limits. The City Controller is the Chief Auditor of the City of Philadelphia and the School District. The City Controller is independent of the Mayor and City Council and is charged with auditing their operations.

The Challenge

After Rebecca Rhynhart was sworn in as City Controller for the City of Philadelphia, The City of Philadelphia’s Office of the Controller needed a new website to increase transparency and foster communication between the Controller’s Office and Philadelphia residents. The website needed to house archives of reports, policy papers, audits, press releases and implement a new data visualization technology. They also needed to provide the residents of Philadelphia an easy way to report fraud and abuse.

As part of our role as watchdog of Philadelphia City government, the Controller’s Office and its work must be accessible to the public. One of our first priorities upon City Controller Rebecca Rhynhart taking office was an overhaul and relaunch of the Controller’s Office website, including infrastructure to support interactive reports and data releases. The YIKES team rose to the challenge. They were easy to work with and very responsive. Best of all, their creative thinking helped turn our vision for the website, including more functionality and a user-friendly feel, into a reality.

Kellan White, First Deputy City Controller
City Of Philadelphia Office Of The Controller

The Solution

YIKES, Inc. created a beautiful, responsive WordPress website using updated branding guidelines and standards to compliment other City of Philadelphia websites, but still keep Office Of The Controller’s independent identity.

The new website assists Philadelphia residents in understanding and navigating the important resources produced by the Controller’s Office and makes that information easily accessible to all. Visitors now have a clear understanding of all the opportunities to engage with the Controller’s Office, including the ability to easily report fraud and city mismanagement with a streamlined, intuitive interface and submission.